Privacy Policy

Last updated: 30 January 2026

Mentiofy (“Mentiofy”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website and services.

Mentiofy is part of Trueqrcode and operates as a sole proprietorship based in the Netherlands.

 

1. Who We Are

Business name: Mentiofy (part of Trueqrcode)

Legal form: Sole proprietorship (eenmanszaak)

Country: The Netherlands

Contact email: [email protected]

If you have questions about this Privacy Policy or how we handle personal data, you can contact us via the email address above.

 

2. Scope of This Privacy Policy

This Privacy Policy applies to:

  • The Mentiofy website

  • Our AI-powered platform and dashboard

  • All related services, reports, and communications

Mentiofy is a B2B service and is not intended for private consumers.

 

3. What Mentiofy Does

Mentiofy is an AI-based platform that analyzes brand and domain visibility within Large Language Models (LLMs).

We provide:

  • An online dashboard

  • Insights, reports, and recommendations

  • Visibility and performance analysis for brands and domains

 

4. Personal Data We Collect

Depending on how you use Mentiofy, we may collect the following personal data:

Data you provide directly

  • Email address

  • Company name

  • Domain names or brand names you submit

Data collected automatically

  • IP address

  • Usage data (such as page views, interactions, timestamps, and events)

  • Technical and log data related to platform usage

We do not intentionally collect sensitive personal data.

 

5. Purpose and Legal Basis for Processing

We process personal data for the following purposes:

  • Creating and managing user accounts

  • Authenticating users via email login

  • Providing access to the dashboard and services

  • Generating reports and insights

  • Improving the performance, security, and usability of Mentiofy

  • Communicating with users about service-related matters

Our legal bases under the GDPR are:

  • Performance of a contract (to deliver our services)

  • Legitimate interest (to operate, secure, and improve our platform)

  • Consent, where required (e.g. for analytics cookies)

 

6. Analytics and Tracking Tools

We use the following tools to understand how users interact with our platform:

  • Google Analytics 4 (GA4)

  • Mouseflow

These tools may collect usage data, device information, and IP addresses (where applicable). Data is processed in accordance with their privacy policies and GDPR requirements.

 

7. Cookies

Mentiofy uses cookies and similar technologies for:

  • Functional purposes

  • Analytics and user experience optimization

Where required by law, we ask for consent before placing non-essential cookies. You can manage cookie preferences via your browser settings.


8. Data Sharing and Processors

We do not sell personal data.

Personal data may be shared with trusted third-party service providers (processors) only when necessary to operate the platform, such as:

  • Hosting and infrastructure providers

  • Analytics providers

  • Email and communication tools

These parties process data on our behalf and under contractual agreements that ensure GDPR compliance.

 

9. International Data Transfers

Some of our service providers may process data outside the European Economic Area (EEA).

When this happens, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent legal mechanisms.

 

10. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services

  • Comply with legal and accounting obligations

  • Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

 

11. Data Security

We take appropriate technical and organizational measures to protect personal data, including:

  • Secure connections and access controls

  • Limited access on a need-to-know basis

  • Regular security reviews

While we strive to protect your data, no system can be guaranteed 100% secure.

 

12. Your Rights Under GDPR

As a user, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent (where applicable)

You can exercise these rights by contacting us at [email protected].

You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page, and the “last updated” date will be revised accordingly.

 

14. Contact

For any questions or requests regarding this Privacy Policy or your personal data, contact:

i[email protected]